Refund policy

Return and Refund Policy

Last updated: November 11, 2026

At DailyGadgets, we want you to be happy with your purchase. If something is not right, this policy explains how returns, replacements and refunds work.

Return window
You can request a return within 7 days of receiving your order.

Eligible items
- The item must be unused, in its original condition and original packaging.
- All accessories, manuals, batteries, chargers and free gifts must be included.
- You must have proof of purchase (order number).

Damaged, defective or wrong items
If you receive a damaged, defective or incorrect item, contact us within 48 hours of delivery with your order number and clear photos or a short video of the product and the parcel. We will arrange a free replacement or a full refund, whichever you prefer.

Non-returnable items
- Items that have been used, opened beyond inspection, damaged by the customer, or returned without original packaging.
- Personal care and wellness items (for example massagers and fitness bands) once used, for hygiene reasons, unless they are defective.

How to request a return
1. Email us at farazsarfaraz89@gmail.com or call/WhatsApp +92 302 4263667.
2. Share your order number, the reason for return and photos if the item is damaged.
3. Once approved, we will give you instructions on how to send the item back.

Return shipping
If the return is due to our error (wrong, damaged or defective item), we cover the return shipping cost. For any other reason, the customer pays the return shipping cost.

Refunds
- After we receive and inspect the returned item, we will confirm your refund by email or phone.
- Approved refunds are processed within 7 to 10 business days to your original payment method, or by bank/mobile wallet transfer for Cash on Delivery orders.
- Original delivery charges are non-refundable unless the return is due to our error.

Contact us
DailyGadgets
Main Sunder Road, Near Sohail Surgical Hospital, Raiwind 55150, Pakistan
Email: ogdailygadgets@gmail.com